Privacy policy
Privacy Policy
Welcome to Colibri Print Works! Your trust means the world to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us when visiting our website. By using our services, you agree to the terms outlined below.
What Information We Collect
Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:
- Your name
- Email address
- Billing and shipping addresses
- Payment information (processed securely by our third-party payment providers)
Non-Personal Information
We also collect non-identifiable information to improve your experience, such as:
- Browser type
- IP address
- Website usage data (pages viewed, time spent on site, etc.)
How We Use Your Information
We use your information to:
- Process Orders: To fulfill your orders, send confirmations, and handle any related issues.
- Customer Support: To respond to inquiries or requests for assistance.
- Marketing: To send promotional emails about new products, sales, or updates (only if you’ve opted in).
- Improve Our Website: To understand user behavior and enhance our services.
We promise not to sell, trade, or rent your personal information to third parties.
How We Protect Your Information
We use industry-standard measures to protect your data, including:
- Secure Payment Processing: Payment details are encrypted and processed by trusted third-party providers. Colibri Print Works does not store your full credit card details.
- SSL Encryption: Our website uses SSL (Secure Sockets Layer) technology to ensure your information is transmitted securely.
- Access Controls: Only authorized personnel have access to your data.
Despite our best efforts, no system is 100% secure. We encourage you to protect your account information and report any suspicious activity to info@colibriprintworks.store.
Cookies and Tracking
We use cookies to personalize your browsing experience and collect data about how you use our site. Cookies help us:
- Remember your preferences.
- Track items in your shopping cart.
- Analyze website traffic to improve functionality.
You can adjust your browser settings to decline cookies if you prefer, but this may affect your experience on our website.
Third-Party Services
We may share limited data with trusted third-party providers to operate our business effectively, including:
- Payment processors (e.g., Shop Pay, PayPal)
- Shipping carriers
- Email marketing platforms
These providers are only given the information necessary to perform their functions and are required to protect your data under strict confidentiality agreements.
Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update Your Information: Correct inaccuracies in your personal details.
- Opt-Out: Unsubscribe from our email list at any time by clicking the "Unsubscribe" link in our emails.
- Delete Your Data: Request the deletion of your personal information, subject to legal and operational requirements.
To exercise these rights, contact us at info@colibriprintworks.store.
Children’s Privacy
Colibri Print Works does not knowingly collect information from children under the age of 13. If we become aware of such data, we will delete it immediately.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about our Privacy Policy or how we handle your information, please contact us at:
Email: info@colibriprintworks.store
Customer Service Hours: Monday - Friday 8AM - 5PM
Thank you for trusting Colibri Print Works to bring a little piece of the great outdoors into your home. Happy exploring!
Effective Date: 1/1/2025